| From |
BSNL, Airtel (landline as well as mobile) |
| Facilities |
Product information on: -
-
Deposits products/schemes
-
Loan products/schemes
-
Credit / Debit Card
-
Branch/ATM location
-
Rate of Interest/service charges
-
Depository
|
| Additional facilities |
Customers of our Core banking branches can have additional facilities
Enquiries on:
-
Balance in accounts.
-
Transaction details
-
Status of cheques sent for collection
-
Interest earned and paid
-
Standing instructions
-
TDS deducted
-
ODCC - limit / interest
-
Credit card liability information
and request for:
-
Account statement – SB/CA/OD/CC/credit card
-
Interest certificate for- deposits, TDS Certificate
-
Loan account statement, Loan interest Certificate
-
Internet banking - PIN not received, activating blocked PIN, login problem
-
Tele banking - PIN not received, activation of blocked PIN, regeneration
of PIN and login problems.
-
Activation of restricted Debit card
-
Non receipt of Debit card/credit card
-
Debit card/credit card not working on POS/ATM
-
ATM transaction discrepancy
-
Credit card transaction discrepancy
|