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A Brief Profile of the Bank.

Widely known for customer centricity, Canara Bank was founded by Shri Ammembal Subba Rao Pai, a great visionary and philanthropist, in July 1906, at Mangalore, then a small port town in Karnataka. The Bank has gone through the various phases of its growth trajectory over hundred years of its existence. Growth of Canara Bank was phenomenal, especially after nationalization in the year 1969, attaining the status of a national level player in terms of geographical reach and clientele segments. Eighties was characterized by business diversification for the Bank. In June 2006, the Bank completed a century of operation in the Indian banking industry. The eventful journey of the Bank has been characterized by several memorable milestones.

Today, Canara Bank occupies a premier position in the comity of Indian banks.

 

Canara Bank has several firsts to its credit. These include:

  • Launching of Inter-City ATM Network
  • Obtaining ISO Certification for a Branch
  • Articulation of ‘Good Banking’ – Bank’s Citizen Charter
  • Commissioning of Exclusive Mahila Banking Branch
  • Launching of Exclusive Subsidiary for IT Consultancy
  • Issuing credit card for farmers
  • Providing Agricultural Consultancy Services

Over the years, the Bank has been scaling up its market position to emerge as a major 'Financial Conglomerate' with as many as ten subsidiaries/sponsored institutions/joint ventures in India and abroad. As at June 2019, the Bank has further expanded its domestic presence, with 6318 branches spread across all geographical segments. Keeping customer convenience at the forefront, the Bank provides a wide array of alternative delivery channels that include 8837 ATMs

Several IT initiatives were undertaken for customer convenience.

Several IT initiatives were undertaken for customer convenience.
• Digital Branch –CANDI, opened at Bangalore, Chennai, Delhi and Mumbai with fully automated facilities and robotic assistance for customers to open accounts and do transactions themselves.
• 182 hi-tech E-lounges are operational in select centres with facilities like ATM, Cash Deposit Kiosk with voice guided system, Cheque Deposit Kiosk, Self Printing Passbook Kiosk, Internet Banking Terminal, Online Trading Terminal and Corporate Website Access.

• In Internet Banking the following new functionalities have been enabled to facilitate customers:
Several IT initiatives were undertaken for customer convenience.
• Digital Branch –CANDI, opened at Bangalore, Chennai, Delhi and Mumbai with fully automated facilities and robotic assistance for customers to open accounts and do transactions themselves.
• 182 hi-tech E-lounges are operational in select centres with facilities like ATM, Cash Deposit Kiosk with voice guided system, Cheque Deposit Kiosk, Self Printing Passbook Kiosk, Internet Banking Terminal, Online Trading Terminal and Corporate Website Access.

• In Internet Banking the following new functionalities have been enabled to facilitate customers:
 Sending User ID and Password through SMS at the time of registration to retail users
 IMPS facility has been extended to Corporate Customers.
 Balance Certificate, Interest projection Certificate, Actual interest certificate for Loan accounts are enabled.
 Request for Locker facility is enabled.
 Tamil, Guajarati, Malayalam, Kannada Et Telugu Regional Languages are enabled.
 Submission of 15G/H through net banking enabled.
 National Pension Scheme(NPS) a/c open and remittance
 Enabled Toggling (On/Off) option in Internet Banking for Financial Transactions
 Enable/ disable - International Debit Card and Limit updation.
• Online Savings Bank account opening introduced.
• Instant loan application sanction portal for Housing Loan and Car Loan launched.
• Online Web portal for existing cardholders to request for replacement of Magnetic stripe card with EMV chip card.
• NPS All Citizen Model – National Pension System portal has been enabled for customers to apply for PRAN under New Pension Scheme.
• CanDigital application introduced with self-registration feature.
• Canara Gaadi website provides car models; on-road price & approximate EMI and instant online loan application can be submitted.
• Canara Fee Collect an online Fee collection portal for Institutions is introduced.
• One Time Settlement an online Portal for Customers to apply for OTS has been enabled live.
• Missed Call / SMS Based ePass Sheet generation enabled.
• Master Card Money Send - Instant Cash back facility to customer's a/c is implemented.
• RFID based Contactless Visa Credit Cards functionality implemented in ATM Switch.
• Cash Recycler has functionality for Accepting & Dispensation of cash – implemented.
• A Unique Option “Aadhaar Seeding/ Authentication” is introduced in our ATMs, using which our cardholders can seed / authenticate their Aadhaar Number in CBS by keying the Aadhaar Number / Virtual ID (Online Interface with UIDAI)
• Instant restoration of credit limit enabled for credit cards in case of remittances of Card dues.
• Report suspicious transaction through CPGRS web portal, SMS “SUSPECT” to 56161, call centers and branches for blocking accounts in case of unauthorized electronic Banking transaction.
• Canara DigiSign (Digital Signature using eSign Aadhaar OTP facility) released.
• A number of Debit/Credit/ prepaid cards launched like Canara Bank RuPay Debit Card, Canara Club Card – Debit, Canara Secured Credit Card, Canara Elite Debit Card, Platinum Rupay Card and EMV Chip Cards.
• Canara Galaxy, a combo product, comprising SB, Demat, OLT, Internet & Mobile Banking, Insurance, card services and other add-ons launched.
• Web portals released for Central Scheme for Interest Subsidy (CSIS) under education loan interest subsidy by Ministry of HRD, GoI, Dr. Ambedkar Central Sector Scheme of Interest Subsidy (ACSIS), Ministry of Social Justice & Empowerment, GoI and Padho Pardesh, Ministry of Minority Affairs, GoI.
• MUDRA Debit Card for overdraft accounts under MUDRA Card scheme introduced.
• Subscription of Social Security Schemes of Govt. of India through ATM, SMS and Internet Banking enabled.
• “Jeevan Praman” a digital life certificate for pensioners implemented.
• Implemented automated reminder SMS/Email Alerts to customers intimating to submit RC Copy/Insurance for the vehicle loans and tax paid receipt/certificate for the mortgaged property.
• Implemented SMS/Email Alerts to NPA Borrowers intimating to regularize overdue in accounts.

The Bank has launched a series of customer friendly mobile application as under:
• Candi Mobile Banking App – A new mobile banking App under "One Bank One App" with enriched user Interface along with various value added features such as Deposit (KDR/FDR/RD) account opening, NPS and PPF account opening, Loan repayments, IMPS, NEFT, RTGS fund transfer, Nominee updation etc.
• Canara DiYA (Digitally Your Account) – Instant savings account opening facility for the customers through multiple channels such as Website of the Bank, Mobile app (Android & iOS). All the services like Debit Card, Internet Banking, Mobile Banking, UPI, E-Pass sheet are activated instantly. Full KYC is to be ensured within one year.
• Canara eInfobook - enables you to view e-passbook (transactions details), balance enquiry, A/C summary, Cheque Status, ATM/Branch Locator, Info about new products.
• Canara Saathi – Canara Bank Credit Card Self Service mobile App for converting Purchases to EMI, Block/ Unblock, Hotlist and Green Pin generation.
• Canara OTP – App based self-generation of OTP by customers themselves for doing financial transactions through internet banking. This will be mainly helpful for NRI customers and customers on travel facing mobile network issues.
• BHIM Aadhaar Pay - App for accepting payments for the sale of goods/services.
• Canara mServe - enables customer to Hotlist, Block/Unblock Cards and set daily limit of Card in ATM/POS.
• Canara Cart - an application basket containing all mobile based solutions. Customers can manage all mobile apps of Canara Bank under this single application.
• Canmoney - an exclusive stock trading mobile application.
 Sending User ID and Password through SMS at the time of registration to retail users
 IMPS facility has been extended to Corporate Customers.
 Balance Certificate, Interest projection Certificate, Actual interest certificate for Loan accounts are enabled.
 Request for Locker facility is enabled.
Tamil, Guajarati, Malayalam, Kannada Et Telugu Regional Languages are enabled.
 Submission of 15G/H through net banking enabled.
 National Pension Scheme(NPS) a/c open and remittance
 Enabled Toggling (On/Off) option in Internet Banking for Financial Transactions
 Enable/ disable - International Debit Card and Limit updation.
• Online Savings Bank account opening introduced.
• Instant loan application sanction portal for Housing Loan and Car Loan launched.
• Online Web portal for existing cardholders to request for replacement of Magnetic stripe card with EMV chip card.
• NPS All Citizen Model – National Pension System portal has been enabled for customers to apply for PRAN under New Pension Scheme.
• CanDigital application introduced with self-registration feature.
• Canara Gaadi website provides car models; on-road price & approximate EMI and instant online loan application can be submitted.
• Canara Fee Collect an online Fee collection portal for Institutions is introduced.
• One Time Settlement an online Portal for Customers to apply for OTS has been enabled live.
• Missed Call / SMS Based ePass Sheet generation enabled.
• Master Card Money Send - Instant Cash back facility to customer's a/c is implemented.
• RFID based Contactless Visa Credit Cards functionality implemented in ATM Switch.
• Cash Recycler has functionality for Accepting & Dispensation of cash – implemented.
• A Unique Option “Aadhaar Seeding/ Authentication” is introduced in our ATMs, using which our cardholders can seed / authenticate their Aadhaar Number in CBS by keying the Aadhaar Number / Virtual ID (Online Interface with UIDAI)
• Instant restoration of credit limit enabled for credit cards in case of remittances of Card dues.
• Report suspicious transaction through CPGRS web portal, SMS “SUSPECT” to 56161, call centers and branches for blocking accounts in case of unauthorized electronic Banking transaction.
• Canara DigiSign (Digital Signature using eSign Aadhaar OTP facility) released.
• A number of Debit/Credit/ prepaid cards launched like Canara Bank RuPay Debit Card, Canara Club Card – Debit, Canara Secured Credit Card, Canara Elite Debit Card, Platinum Rupay Card and EMV Chip Cards.
• Canara Galaxy, a combo product, comprising SB, Demat, OLT, Internet & Mobile Banking, Insurance, card services and other add-ons launched.
• Web portals released for Central Scheme for Interest Subsidy (CSIS) under education loan interest subsidy by Ministry of HRD, GoI, Dr. Ambedkar Central Sector Scheme of Interest Subsidy (ACSIS), Ministry of Social Justice & Empowerment, GoI and Padho Pardesh, Ministry of Minority Affairs, GoI.
• MUDRA Debit Card for overdraft accounts under MUDRA Card scheme introduced.
• Subscription of Social Security Schemes of Govt. of India through ATM, SMS and Internet Banking enabled.
• “Jeevan Praman” a digital life certificate for pensioners implemented.
• Implemented automated reminder SMS/Email Alerts to customers intimating to submit RC Copy/Insurance for the vehicle loans and tax paid receipt/certificate for the mortgaged property.
• Implemented SMS/Email Alerts to NPA Borrowers intimating to regularize overdue in accounts.

The Bank has launched a series of customer friendly mobile application as under:
• Candi Mobile Banking App – A new mobile banking App under "One Bank One App" with enriched user Interface along with various value added features such as Deposit (KDR/FDR/RD) account opening, NPS and PPF account opening, Loan repayments, IMPS, NEFT, RTGS fund transfer, Nominee updation etc.
• Canara DiYA (Digitally Your Account) – Instant savings account opening facility for the customers through multiple channels such as Website of the Bank, Mobile app (Android & iOS). All the services like Debit Card, Internet Banking, Mobile Banking, UPI, E-Pass sheet are activated instantly. Full KYC is to be ensured within one year.
• Canara eInfobook - enables you to view e-passbook (transactions details), balance enquiry, A/C summary, Cheque Status, ATM/Branch Locator, Info about new products.
• Canara Saathi – Canara Bank Credit Card Self Service mobile App for converting Purchases to EMI, Block/ Unblock, Hotlist and Green Pin generation.
• Canara OTP – App based self-generation of OTP by customers themselves for doing financial transactions through internet banking. This will be mainly helpful for NRI customers and customers on travel facing mobile network issues.
• BHIM Aadhaar Pay - App for accepting payments for the sale of goods/services.
• Canara mServe - enables customer to Hotlist, Block/Unblock Cards and set daily limit of Card in ATM/POS.
• Canara Cart - an application basket containing all mobile based solutions. Customers can manage all mobile apps of Canara Bank under this single application.
• Canmoney - an exclusive stock trading mobile application.

Not just in commercial banking, the Bank has also carved a distinctive mark, in various corporate social responsibilities, namely, serving national priorities, promoting rural development, enhancing rural self-employment through several training institutes and spearheading financial inclusion objective. Promoting an inclusive growth strategy, which has been formed as the basic plank of national policy agenda today, is in fact deeply rooted in the Bank's founding principles. "A good bank is not only the financial heart of the community, but also one with an obligation of helping in every possible manner to improve the economic conditions of the common people". These insightful words of our founder continue to resonate even today in serving the society with a purpose. The growth story of Canara Bank in its first century was due, among others, to the continued patronage of its valued customers, stakeholders, committed staff and uncanny leadership ability demonstrated by its leaders at the helm of affairs. We strongly believe that the next century is going to be equally rewarding and eventful not only in service of the nation but also in helping the Bank emerge as a "Preferred Bank" by pursuing global benchmarks in profitability, operational efficiency, asset quality, risk management and expanding the global reach.