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Customer Services

CALL CENTRE SERVICES

CALL CENTRE
(TOLL FREE NO – 1800 425 0018)

Call Centre is functioning 24x7 except for 3 National Holidays. Canara Bank has a dedicated team to attend the calls of Customers/ General Public on banking related issues.

Customers/General Public can get the following product related information through our Call Centre:

SAVINGS & DEPOSITS RELATED

Savings Bank Deposits

An account for everyone

Savings Bank Gold A/c

An account for High Networth Individuals

Canara SB Power Plus

An account for premier segment of customers

Canara Payroll Package Scheme(CPPS)

An account for Corporate employees

Can Saral

A No-frill Savings Bank a/c for common man

Can Champ

An exclusive account for Children

Canara Super Savings Salary

Exclusively for Salaried class

Canara Defence SB

An account for Defence Personnel

Current Account

An account for Business needs

Can Premium Current Account

For High Networth Individual Traders, Businessmen

Kamadhenu Deposit

Deposit A/c for Higher returns

Fixed Deposit

Deposit A/c for Interest returning at regular intervals.

Ashraya Deposit

Deposit A/c for Sr. Citizens

Recurring Deposit

Systematic Savings Plan for Individuals

Canara Dhanvarsha

A Flexible Recurring Deposit Scheme

Can Bank Auto Renewal Deposit (CARD)

A/c which rotates the deposit to fetch higher returns

Canara Tax Saver A/c

For Tax saving & Higher returns

NRE Deposits

Deposit A/c for Non- Resident Indians

 

LOANS & ADVANCES (RETAIL) RELATED

Housing Loan

Loan for a dream House

Canara Premium Housing Loan for HNIs

Loan for High Networth Individuals (HNIs)

Home Loan for NRIs

Loan for Non Resident Individuals (NRIs)

Home Loan for Agriculturists

Loan for Agriculturists

Home Improvement Loan

Loan for Furnishing the House

Canara Home Loan Plus

Additional loan for existing Housing Loan Customers

Canara Loan Against Property (LAP)

Loan against mortgage of immovable property

Canara Vehicle Loan

Loan for Purchase of 2 & 4 Wheeler Vehicle

Canara Budget

Loan for Personal Needs

Teachers Loan

Loan for Personal needs of Teaching/Non- Teaching Staff

Canara Pension

Loan for Pensioners

Canara Site

Loan for Purchase of Residential Site

Canara Mortgage

Loan against Security of Mortgage of Property

Canara Rent

Loan against Rent Receivables

Doctor’s Choice

Loan to Doctors

Canara Cash (Shares)

Loan against approved Shares/Debentures/Mutual Funds

Swarna Loan (Gold Loan)

Loan against Gold Jewellery

Vidyasagar Educational Loan

Financial Assistance to needy & Meritorious Students

Canara Jeevan

A Reverse Mortgage Loan

TECHNOLOGY & CARD RELATED

Internet Banking

CanMobile (Mobile Banking)

Canara e-Info book

Missed Call Banking

Debit Card

Credit Card

Canara Secured Credit Card

NEFT / RTGS

 

INSURANCE & MUTUAL FUNDS RELATED

Life Insurance

General Insurance

Health Insurance

Mediclaim

Mutual Funds

 

In addition to the above, the customer of Core banking branch can get:

  • SB/CA/ODCC - balance enquiry, transaction enquiry, cheque status enquiry
  • Term Deposits/RD: balance enquiry, interest payment enquiry, renewal enquiry
  • Realization of cheque sent in clearing
  • Enquiry on out station cheque sent for collection/discounted
  • Enquiry on standing instructions
  • TDS enquiry
  • ODCC - limit / interest information 
  • Loan account liability information

For Demat Account-holders

  • Demat billing transaction enquiry
  • Demat holding enquiry
  • Instruction status enquiry
  • Transaction enquiry

Service Requests

  • Request for account statement – SB/CA/OD/CC
  • Clarification on  excess/short interest/charges on CASA accounts 
  • Clarification on short/excess interest collected on loans 
  • Internet banking  - User Id/Pin not received, activating blocked pin, login problem
  • Non receipt of Debit card
  • ATM transaction discrepancy like Cash not dispensed, Cash short dispensed, etc.
  • Credit card transaction discrepancy
  • Request for Credit card statement
  • Request for Credit card/renewal card/pin not received
  • Refund of Airline/IRCTC ticket cancellation not received
  • Funds not received/credited through NEFT/RTGS/VISA money transfer

FREQUENTLY ASKED QUESTION (FAQs): CLICK HERE