Tips to bank safely with ai1 Mobile Banking App:

• Mobile banking has become increasingly convenient and popular in recent years, offering a range of benefits for users, such as 24/7 Access, convenient transactions, notifications and alerts, quick and easy payments, remote deposits, etc.
• It's important to note that while mobile banking offers numerous conveniences, users should also be vigilant about cybersecurity and follow best practices to protect their personal and financial information. Regularly updating passwords, using secure networks, and being cautious of phishing attempts are essential to maintaining the security of your mobile banking experience.
• We value the safety of your account and information and hereby provide you with simple tips on safe banking on your mobile phone or tablets.

Here are a few simple steps that can help you keep your money safe:

• Use Official Apps: Only download and use the official mobile banking app provided by your bank. Avoid third-party or unofficial apps, as they may be malicious or compromised.
• Keep Apps Updated: Regularly update your mobile banking app to the latest version. App updates often include security patches and improvements that help protect against vulnerabilities.

Secure Your Device:

• Use a strong password, PIN, pattern, or biometric (fingerprint/face) authentication to lock your device.
• Enable auto-lock or timeout settings to lock your device when it's inactive for a certain period.
• Install reputable security software or antivirus apps on your device.

Beware of Phishing:

• Be cautious of unsolicited emails, messages, or calls asking for your personal or financial information.
• Do not click on links or download attachments from unknown sources. Always verify the sender's authenticity before taking any action.

Use Secure Networks:

• Avoid using public Wi-Fi networks for mobile banking transactions. If you must use public Wi-Fi, consider using a virtual private network (VPN) for added security.
• Use cellular data or a secure, password-protected Wi-Fi network for sensitive transactions.

Two-Factor Authentication (2FA):

• Enable 2FA whenever possible. This adds an extra layer of security by requiring a second form of authentication (e.g., a code sent to your phone) in addition to your password.

Regularly Monitor Accounts:

• Frequently review your account statements and transaction history for any unauthorized or suspicious activity.
• Set up account alerts to receive notifications for specific activities, such as large transactions or low balances.

Protect Personal Information:

• Do not share sensitive information like your account number, password, or PIN with anyone.
• Avoid saving sensitive information on your device or sharing it over unsecured communication channels.

Be cautious of SMS forwarding apps and Screen-sharing apps:

• SMS forwarding apps can pose a significant danger to the security of your mobile banking activities and personal information. These apps, which are designed to forward text messages from one device to another, can potentially be used maliciously to gain unauthorized access to your sensitive financial information.
• Screensharing apps allow one user to view and control the screen of another user's device remotely. While these apps can have legitimate and useful purposes, they can also be exploited by malicious actors to gain unauthorized access to your sensitive data.

Secure Banking Apps:

• Log out of the app when you're finished using it.

Physical Security:

• Keep your device physically secure and avoid leaving it unattended in public places.
• Securely store any physical documents related to your banking, such as cheque books or account statements.

Be aware of Social Engineering:

• Be cautious of anyone requesting sensitive information or urging you to perform urgent transactions, even if they claim to be from your bank.

Report Suspicious Activity:

• If you notice any suspicious or unauthorized activity, contact your bank immediately to report it.
• By following these mobile banking safety tips, you can help minimize the risks associated with online banking and protect your financial well-being.